UK Government0
It was during my time as Founder and Managing Director of phunQube, a digital product design company, that I began my relationship with Directgov. We conducted research around authentication methods, providing wireframes, prototyping and user research. I continued my relationship with Directgov, post-phunQube, as a consultant.
I held two roles with Directgov, Head of Product Design and Head of Innovation, and later provided consultancy to the Cabinet Office, via the COI, to the Cabinet Office’s data.gov.uk project, which was being spearheaded by Sir Tim Berners-Lee.
While at Directgov I managed a team of Product Designers working on a variety of projects, to include developing a new semantic prototype of a future Directgov site. We conducted research, requirements capture, wireframe design, functional specifications, prototypes and user research. It was a true UCD project which underwent iterative design and testing.
I also set up the first Directgov innovate team, a skunkworks focussed on rapid design and prototyping, working with open source technologies, and developing relationships between Directgov and the open source developer community. We also defined and developed widgets which could be deployed and used by other Government departments, and mobile apps for transport and job search.
As part of this role I was also the Directgov Board member and one of the founding members of Dotgovlabs, a joint innovation initiative between Directgov, BusinessLink and NHS Choices.
I was also quite involved in Barcamps and Hackdays during this period of time.

